How can we help?

No. Deleting the app or your Glowise account does not automatically cancel an active subscription. Manage the subscription through the platform where you purchased it—such as your Apple account for an App Store subscription—or use the web subscription management entry on glowise.app.

Review the Privacy Policy and contact [email protected] with the email connected to your account. Available actions can differ for registered accounts and Guest Mode because some Guest Mode data may remain only on your device. Glowise does not promise an export format or processing time unless it is confirmed in the current policy or product.

Identity checks help protect account, subscription, and data requests from unauthorized changes. We may ask you to confirm an account email or purchase reference. Glowise support will not ask for your password or full payment-card number.

Open your device settings or the relevant settings inside Glowise and review the permissions you previously granted. Available permissions depend on your device, operating system, app version, and the features you use.

Email [email protected] with the affected page or screen, the field or statement that appears incorrect, a safe screenshot, and any reliable supporting source. Product-data issues and health-content corrections follow separate review checks.