This Medical and Wellness Disclaimer (“Disclaimer”) explains the limits of information and features made available through the Glowise mobile application, the Glowise website, and related tools and communications (collectively, the “Services”). Glowise is owned and operated by Vocalbeats.AI PTE. LTD. (“Glowise,” “we,” “us,” or “our”). This Disclaimer forms part of, and should be read together with, our Terms of Use and Privacy Policy.
Glowise is a wellness tracking and educational service. It is not a healthcare provider, medical device, emergency service, or substitute for professional medical advice, diagnosis, or treatment.
1Purpose and Scope
Glowise helps users record and organize wellness information such as medication schedules, food, protein, hydration, activity, weight, side effects, and personal goals. The Services may also provide educational articles, reminders, calculators, summaries, questionnaire results, and automated or AI-assisted insights.
This Disclaimer applies to all such content and features, whether they appear in the app, on the website, in emails or notifications, or through a linked Glowise experience. A feature’s availability, design, or presentation does not change the limitations described here.
2Not Medical Advice
Information provided by Glowise is for general informational, educational, and personal tracking purposes only. It is not intended to diagnose, cure, mitigate, treat, or prevent any disease or medical condition, and it should not be interpreted as a clinical recommendation.
Using Glowise does not create a physician–patient, dietitian–patient, therapist–patient, pharmacist–patient, or other healthcare professional relationship. No response, reminder, score, range, trend, article, or automated output should replace advice from a licensed healthcare professional who knows your medical history.
Do not disregard professional medical advice or delay seeking care because of something you read, record, or receive through Glowise. If you have questions about symptoms, nutrition, medication, pregnancy, an eating disorder, kidney or liver disease, or another health condition, contact an appropriately qualified healthcare professional.
3Medication Decisions
Medication tracking features are organizational tools only. Glowise does not prescribe medication, recommend a specific medicine or dose, determine whether a medication is appropriate for you, or monitor you for clinical safety.
Do not start, stop, skip, combine, split, or change the dose, timing, route, or frequency of any prescription or non-prescription product based on Glowise content or an app notification. Follow the instructions from your prescriber and the approved product labeling. If information in Glowise differs from your prescription label, dispensing instructions, or clinician’s advice, follow the professional instructions and contact your prescriber or pharmacist.
Logging a symptom or side effect in Glowise does not notify a clinician, manufacturer, regulator, or emergency service. Contact a healthcare professional promptly if you are concerned about a possible adverse effect.
4Calculators and Automated Insights
Calculators, targets, scores, projections, summaries, and recommendations are general estimates. They depend on the information you enter, standardized formulas, assumptions, and third-party data. They may be incomplete, inaccurate, delayed, unavailable, or unsuitable for your circumstances.
Automated and AI-assisted outputs can misunderstand context or produce incorrect information. Such outputs are not individually reviewed by a healthcare professional before they are shown to you. Verify important information against reliable sources and discuss any decision that could affect your health with a qualified professional.
Nutrition and protein estimates may not be appropriate for everyone, including people with medical conditions or clinical nutrition requirements. Do not use a Glowise estimate as a prescription or treatment target.
5Emergencies and Urgent Symptoms
Glowise is not designed or monitored for emergencies. Do not use the Services to request urgent help, report a medical emergency, or wait for a response from us.
If you believe you may be experiencing a medical emergency, severe or rapidly worsening symptoms, thoughts of self-harm, or an immediate danger to yourself or another person, contact your local emergency services or go to the nearest emergency department immediately.
6Accuracy, Evidence and Third Parties
We aim to present health and wellness information clearly and responsibly, but medical knowledge, product labeling, clinical guidance, and regulatory requirements change over time. We do not guarantee that every item is complete, error-free, current, or applicable in every country.
Our Medical Review Policy explains how content may be researched, reviewed, labeled, updated, and corrected. A review label reduces avoidable errors but does not guarantee a particular outcome or make general information appropriate for an individual user.
The Services may reference or link to third-party websites, databases, products, or services. Glowise does not control them and is not responsible for their availability, accuracy, privacy practices, or content. A link or reference does not necessarily mean that Glowise endorses the third party.
7Your Responsibilities
You are responsible for entering accurate information, protecting access to your account or device, checking records and reminders, and deciding when to seek professional care. You remain responsible for all health and medication decisions made with or without the Services.
Glowise is intended for adults who meet the eligibility requirements in our Terms of Use. The Services may not be available or appropriate in every jurisdiction. You are responsible for using Glowise in accordance with applicable law and professional instructions in your location.
8Updates and Contact
We may revise this Disclaimer when our Services, evidence standards, or legal requirements change. The effective date at the top of this page identifies the current version. Material changes may also be communicated through the Services where appropriate.
To report an error or ask a question about this Disclaimer, email [email protected]. Do not use this email address for medical emergencies or individualized medical advice.